The documentation a home builder provides a homeowner at closing has the potential to make or break their business. It’s what stands between their business and a lawsuit should a homeowner decide to come after them for defects found in … Continued
2-10 Home Buyers Warranty® continually strives to be the industry’s easiest structural home warranty company to do business with. Part of that effort is our ongoing focus on enhancing your experience on Builder Portal. We’ve added two exciting additions … Continued
Dust the refrigerator coils Problem: Your milk is not as cold as it should be and the butter is melting. Helpful Fact: The coils are on the bottom or back of the refrigerator. Fix it: Vacuum up the dirt and … Continued
Be adaptable Every customer is different, and some may even seem to change week-to-week. You should be able to handle surprises, sense the customer’s mood and adapt accordingly. This also includes a willingness to learn– providing good customer service is … Continued
A joke to keep you smiling: Q: What did the window say to the door? A: What are you squeaking about? I’m the one with the pane/pain!
“I will always maintain my 2-10 HBW! It gives me the peace of mind I need in an uncertain world. I never thought I could be laid-off from my 27 year teaching job, but I was. I know from my … Continued
Maintain Your Garbage Disposal. Keep fiber out of your disposal. Food items that are high in fiber are more likely to cause problems than other items when placed down a disposal for grinding. For this reason, avoid putting items like … Continued
Be a good listener. Follow these key steps every time a customer reaches out to you to increase your chances of a quick and successful resolution: Listen. Let your customer speak freely as you write down key points and organize … Continued
A joke to keep you smiling: How do you warm up a room after it’s been painted? Give it a second coat!
“I have nothing but praise for my 2-10 Home Buyers Warranty! They have repaired multiple appliances in my house and they even replace my refrigerator and gave me a brand new one for free when the old one refused to … Continued