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In 2009 alone, 2-10 HBW handled more than 75,000 phones calls and processed over 1,500 structural claims.
The HBW Warranty Program has paid out more than $225 million in claims.
The frequency of major structural defect claims happen just as often as major fire damage claims but cost twice as much.
Over 80% of structural defects are caused by movements of soil under the foundation.