2-10 Home Buyers Warranty® (2-10 HBW) is proud to introduce the Knowledge Center, a section developed on the newly designed 2-10.com that provides resources for homeowners, real estate professionals, builders and service contractors. This is part of 2-10 HBW’s continual effort to better serve customers through education.
The Knowledge Center offers four different sections that each provide frequently asked questions regarding product, coverage and other various topics, as well as a search function where a user can submit their inquiry and find related topics. The sections include: homeowner, service contractor, real estate professional and home builder. The concept is to be clear and open about what the warranty does and does not cover—a promise 2-10 HBW makes to its customers.
“We saw a need for more education and an easier way to understand the coverage our warranty products offer,” said Jennifer Pingrey, National Director of Marketing. “We feel the Knowledge Center is a game changer for the industry and something that we’ll continually expand on.”
The Knowledge Center, along with the new 2-10.com, is set to launch in mid-June.
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