2-10 Home Buyers Warranty®

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Want to be a 2-10 HBW Builder member? Sign up today!

  • Fill out online application.
  • Receive confirmation of builder member approval.
  • Log in to enroll homes.

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  • Did You Know?

    The average cost of a structural defect claim is over $42,000?

  • Did You Know?

    In 2009 alone, 2-10 HBW handled more than 75,000 phone calls and processed over 1,500 structural claims.

  • Did You Know?

    The HBW Warranty Program has paid out more than $225 million in claims.

  • Did You Know?

    Over 80% of structural defects are caused by movements of soil under the foundation.

Warranty Administration

When you purchase a warranty from 2-10 Home Buyers Warranty® (2-10 HBW), we’ll administer your warranty after closing, saving you time and hassle. Take advantage of our dedicated call center, informational pamphlet and onsite seminar to provide top-notch customer service with ease.

Warranty Administration Center
Our Warranty Administration Center is staffed by experienced warranty administration and builder services specialists who can answer questions for you and the homeowner(s) about 2-10 HBW home warranties.

The center also facilitates the builder and homeowner’s dispute resolution process and assists the parties in initiating arbitration—the resolution method specified in 2-10 HBW home warranties for when builders and homeowners cannot resolve disagreements to both parties’ satisfaction. It utilizes a neutral third-party professional, called an arbitrator, who hears the dispute and renders a decision, which the homeowner and builder agree to follow.

Call us for information, warranty dispute resolution assistance, and warranty service and arbitration requests.
  • (855) 429-2109
  • Monday through Friday, 8 a.m. to 5 p.m. MST

More Information
Please call your local risk management specialist at (800) 488-8844 for more information on this and other services provided by the 2-10 HBW Warranty Administration team.