2-10 HBW has always been there for us! We moved into our home in May of 2004. Since that time we’ve had service on our range top, dishwasher, washing machine, dryer, one of our two AC units as well as our home heating system. These problems started to occur about year 8 and we accept them as “normal” wear and tear. 2-10 HBW has always been responsive and their service contractors are competent and professional. We appreciate the security of our 2-10 HBW Service Agreement.