During the 8 or so years I have had a 2-10 HBW Service Agreement, I have used them for plumbing, appliance repair, central vacuum system, gas heating, central air and broken garage door spring. I have even rehired some of the contractors myself for non-warranty issues. I have been totally amazed each and every time as to the speedy time I get the job done. Once, I was not satisfied with a service contractor and 2-10 HBW got me a new one. I would highly recommend 2-10 HBW to anybody owning a home! Gives peace of mind!