When we bought our house the seller had purchased the warranty as an incentive to buy the home. Our air conditioner broke in the peak of summer. Thanks to 2-10 HBW we had cool air that evening. We renewed our policy. The air conditioner broke again the following summer and once again, after a small service fee, our house was soon comfy again. We renew each year. I recommend 2-10 HBW to everybody I know who is purchasing a house.