Building Success During National Homeownership Month

There’s no better time to improve the quality of housing and experience of homeownership than during National Homeownership Month. This National Homeownership Month, 2-10 Home Buyers Warranty (2-10) is highlighting three ways builders could benefit from our products and services.

Powerful Warranty Protection

Homeowners have high expectations of their new homes. As you build and sell high-quality homes, enrolling them in the 2-10 New Home Warranty Program is a good way to show your homeowners how you’re going the extra mile to meet those expectations.

When you enroll your homes in the 2-10 New Home Warranty Program, you’re sending a message to potential buyers: “I’m dedicated to quality, offering clear performance standards, and providing post-closing solutions for unexpected issues.” Builders must meet certain criteria to enroll their homes in our program, and you can use this fact to hammer home your dedication to excellence.

Additionally, by choosing a neutral third party like 2-10 for warranty protection—rather than self-insuring—you can reassure your homeowners that you’re looking out for them, with the added benefit of protecting your profits on every home you build.

Enhanced Customer Care After Closing

According to our internal research, new homes have an average of 10 post-closing items of concern. And the more houses you build, the more you could expose yourself to potentially time-consuming, costly callbacks.

With Front Line Warranty Service—and its evolution, NewHome Care—2-10 offers solutions to help you provide the customer care your clients expect while supporting the efforts of your internal warranty teams.

For years, Front Line Warranty Service has helped educate homeowners on what builders are responsible for, what homeowners are responsible for, and the best path forward regarding warranty disputes. By acting as a builder’s first line of contact for warranty questions, 2-10 has positioned builders to reduce the number of unqualified warranty calls they’ve had to take, which helps reduce the number of expensive homeowner callbacks.

And 2-10 is aiming to help you do even more in the post-closing customer care space. We’re continuing to implement the newest evolution of Front Line Warranty Services, 2-10 NewHome Care, which will include additional tools to help builders provide exceptional post-closing experiences. 2-10 is working to make NewHome Care the first start-to-finish platform to support builders from warranty administration to post-closing customer care.

To get a personalized walk-through of this astounding new solution, email [email protected].

Extended Coverage for Systems and Appliances

Once the manufacturers warranties expire on your homeowner’s systems and appliances, it could mean one of three things.

1. They’re on their own if something breaks down.
2. They have to get an extended warranty on every item, which can be costly and tedious.
3. They can purchase a 2-10 Extended Home Service Plan

With a 2-10 Extended Home Service Plan, homeowners can access solutions when covered parts of select systems and appliances break down from routine wear and tear. Unlike manufacturers warranties, a 2-10 Extended Home Service Plan can cover parts of multiple items, such as:

• HVAC systems
• Electrical systems
• Plumbing systems
• Major kitchen appliances

This coverage is exclusive to homeowners whose homes are enrolled in the 2-10 New Home Warranty Program. It could be an additional strategy to show how you look out for your clients even in the years after the sale, which may have positive benefits for your company’s reputation.

Celebrate National Homeownership Month with 2-10

During National Homeownership Month and beyond, you can count on 2-10 to Do the Right Thing to provide the strategies, solutions, and service you can use to take your success to new heights. 2-10 is dedicated to innovating in ways that support builders in protecting their profits, promoting their quality, and planning for a successful future.