Warranty Programs & Services

More builders choose 2-10 Home Buyers Warranty (2-10 HBW) for warranty services

Our reputation for trust and reliability is second to none, and we never stop supporting your business' success.

As the largest and most experienced structural warranty provider, we've seen more and covered more than anyone else. Our size and expertise means more resources to better serve you and your homeowners.

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200K

Number of homeowner callbacks we've taken on behalf of 2-10 HBW builder members in the last year


A full suite of warranties to support your needs

Workmanship, Distribution System and Structural Warranties

Provide 1 year surety coverage for workmanship, 2 year surety coverage for distribution systems and 10 year insurance-backed coverage for qualifying structural defects on new construction homes, starting day 1.

  • Provides the industry's best protection for builders
  • Defines coverage, sets clear expectations and transfers structural liability away from the builder
  • Features Claims Administration support, handling every aspect of the structural claims process
  • Includes access to our Warranty Administration team to answer questions and explain coverage
  • Includes Certificate of Warranty Coverage dissemination and documentation


Structural Only Warranty

Provide 10 year insurance-backed coverage for qualifying structural defects on new construction homes, starting day 1.

  • Transfers structural liability away from the builder
  • Features Claims Administration support, handling every aspect of the structural claims process
  • Includes access to our Warranty Administration team to answer questions and explain coverage
  • Includes Certificate of Warranty Coverage dissemination and documentation
  • Clearly defines qualifying structural defects
  • Deductible/Shared Risk Options
  • Grandfathering (0-3 years)
  • New Construction Home Warranty Service Agreement
  • Flexible warranty term for structural coverage
Builder Backed Service Program (BBSP) Warranties

BBSP warranties provide all the performance standards that define what is and isn't covered, but without any insurance backing.

  • Protects builders by defining coverage and sets expectations
  • Third-party language valuable for dispute resolution
  • Includes access to our Warranty Administration team to answer questions and explain coverage
  • Includes Certificate of Warranty Coverage dissemination and documentation
  • Front Line Warranty Services
  • Claims Administration
  • New Construction Home Warranty Service Agreement
  • Flexible warranty term for structural coverage
  • Flexible warranty term for distribution systems coverage


COVE Warranties

COVE warranties are construction defect warranties that have been approved by the COVE Program Insurance Services to bundle with COVE GL insurance.

  • Features COVE-specified coverage for construction defects
  • Includes access to our Warranty Administration team
  • Includes Certificate of Warranty Coverage dissemination and documentation
  • Front Line Warranty Services
  • Claims Administration
  • New Construction Home Warranty Service Agreement
  • Workmanship standards

Additional services and enhancements

Claims Administration

Claims Administration refers specifically to the handling of structural warranty claims and includes managing all aspects of the claim.

  • Drastically streamlines the claims process for builders
  • 2-10 HBW will filter/process the reported defect, arrange and pay for the inspection, oversee dispute resolution, coordinate engineering and design services as needed and source the repair
  • Includes homeowner communication and management


Grandfathering

Grandfathering is the process whereby recently completed homes can still be enrolled in the 2-10 HBW structural warranty program, even if the home was closed prior to becoming a 2-10 HBW builder member.

  • Helps builders further plan for their future by controlling more of the liability that's behind them
  • Applies to homes up to 3 years old (Homes 10 months past EDW are only eligible for structural only coverage)
  • Grandfathering is subject to qualification and inspection


Flexible Warranty Term for Distribution Systems

Distribution systems coverage provides protection against defects to the means by which electrical, plumbing and mechanical functions are delivered throughout the home.

  • 2 year (standard) or 1 year warranty term for distribution systems available
Flexible Warranty Term for Structural Coverage

Each state has different requirements for the length of time a builder is responsible for defects. This option provides the flexibility to enroll homes based on the state requirement.

  • Regardless of the structural warranty term, structural coverage is insurance-backed (excluding BBSP), 10 Year insurance-backed coverage is standard and the requirement in most states
  • Certificate of Warranty Coverage indicates the structural warranty term for the enrolled home
  • State specific structural warranty term might result in a reduction of builder rate


Deductible/Shared Risk Options

Deductible/Shared Risk options provide flexibility for builders to realize a lower insurance rate by incorporating a deductible into their structural warranty program.

  • A valuable tool to address the specific financial needs of an organization
  • Most commonly come in the form of a 10K, 50K or 100K deductible per occurrence
  • Deductible/Shared Risk options are subject to builder qualification


No Surety Coverage

Surety coverage is applicable when a builder is unable or unwilling to fulfill obligations related to the workmanship and distribution systems warranties. The warranty insurer would be responsible for the obligations related to the workmanship and distribution systems warranties.

  • No surety coverage might result in a reduction of builder rate
  • Warranty insurer would not be responsible for obligations related to the workmanship and distribution systems warranties
  • No surety coverage is subject to qualification

Enhance your home buyer's experience with options

Front Line Warranty Service

Front Line is an enhancement designed to help eliminate warranty calls to a builder and alleviate expensive homeowner callbacks.

  • 2-10 HBW is the first point of contact for all homeowner warranty questions
  • Team serves to manage requests, apply standards and communicate to warranty/construction teams and homeowners
  • Allows builders to place, dispatch, track, manage and catalog warranty requests


New Construction Home Warranty Service Agreement

New Construction Home Warranty Service Agreements provide coverage for the home's systems and appliances, including central heating and A/C systems, water heaters, plumbing, electrical, attic and exhaust fans, appliances and more.

  • A tremendous way to provide differentiation in a market, add value to potential buyers, enhance a builder's reputation and minimize warranty calls
  • Add a new revenue stream for builders
  • Coverage is effective at closing or one year after the home closed
  • 1 or 2 years of coverage is available



Partner with the industry leader

We build quality from the ground up, just like you.

As a builder, your reputation is one of your strongest assets. A third-party structural warranty on new homes from 2-10 HBW makes it even stronger.

Home builder structural warranties offer third-party validation of the quality of your work, helping you differentiate your residential construction business. When a home buyer knows a comprehensive promise of reliability backs the home you build, they know they’re buying from a builder they can trust. 2-10 HBW also helps you market the extra value your business delivers to homeowners.

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$300 Million

in structural claims paid

Leverage our expertise and resources to stand out amongst the competition.

  • Complimentary marketing materials
  • Digital assets
  • Articles, whitepapers, blog posts, and social media blurbs

2-10 Home Buyers Warranty is a member of the
National Association of Home Builders