Washer Breakdowns
| Possible Cause | Possible Solution |
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No power to the unit
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Make sure the unit is plugged in. Check and reset the breaker
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| Possible Cause | Possible Solution |
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The water valves are turned off
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Make sure the water valves are turned on
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Water-line filters are clogged
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Make sure the water-line filters are clear
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There is a kink in a water hose
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Check and straighten both water hoses
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| Possible Cause | Possible Solution |
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The tub may be overfilled
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Remove some laundry and redistribute the remaining laundry in the tub
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The timer is defective
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Wait 15 minutes to allow the machine to reset; Replace the timer
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The lid is not closed properly
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Make sure the lid is closed and the safety switch is working
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The drive belt may be loose or broken
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Tighten or replace the drive belt as necessary
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| Possible Cause | Possible Solution |
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The hose connections are loose
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Check and tighten the hose connections
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Possible failed parts: gasket, mixing valve, hoses, overflow switch, or sensor
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Check and replace the defective parts as necessary
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| Possible Cause | Possible Solution |
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The laundry load is unbalanced
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Distribute the clothes evenly
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The machine may not be level
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Level the machine
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| Possible Cause | Possible Solution |
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The lid is not closed properly
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Because the unit spins and drains at the same time, be sure the lid is closed
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The drain hose may be kinked
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Check and straighten the drain hose
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The position of the drain hose may be too high
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If the drain hose is more than 4 feet above floor level and it cannot be lowered easily, call a qualified service provider
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