Troubleshooting Breakdowns
2-10 Maintenance Guide / Troubleshooting Breakdowns / System Breakdowns
Troubleshooting System Breakdowns
Use these recommendations, along with your manufacturer’s instruction manual, to perform maintenance and try to get it running right away!
If these tips don’t help and you have an active 2-10 Home Service Plan, we can help! Just log in to your Homeowner Portal account, check your service contract, and file a claim if you have refrigerator coverage!
Septic System Breakdowns
Possible Cause
Possible Solution
Clog in septic tank
Pump out your septic tank or call a professional to do so
Tree roots in drain lines
Treat your plumbing with root-kill solutions, or call a professional to remove tree roots
Possible Cause
Possible Solution
Clog in septic tank
Pump out your septic tank or call a professional to do so
Leak in tank or drain lines
Repair leaks or cracks, or call a professional
Pool or Spa Breakdowns
Possible Cause
Possible Solution
No electricity
Make sure the circuit breaker hasn't tripped
Possible Cause
Possible Solution
Clogged or dirty filters
Check filers for clogs or clean them out
Too much algae
Purchase a cleaning agent (shock) and clean the pool / spa
Well Pump Breakdowns
Possible Cause
Possible Solution
No electricity
Make sure the circuit breaker hasn't tripped
Possible Cause
Possible Solution
Too many minerals in well water
Contact a water treatment professional
Refer to your Warranty Booklet or Home Service Plan for specific coverage details, as certain items and events are not covered.
Copyright ©2025 Home Buyers Warranty Corporation. All rights reserved.