The 2-10 New Home Warranty Booklet You Know & Trust Is Now Even Better
For more than 40 years, 2-10 Home Buyers Warranty (2-10) has been the name builders trust for industry-leading structural warranty administration. And now, the New Home Warranty Booklet builders know and love is even better.
The 2023 Updated New Home Warranty Booklet Offers

Improved Experiences for Builders & Homeowners

Enhanced Maintenance
Section

Updated Design for
Easier Use
What Changed in 2023?
Improved Experiences for Builders & Homeowners
2-10 is dedicated to continuous improvement to ensure that coverage and processes are as easy to understand as possible. This could create even better customer experiences.
Enhanced Maintenance Section for Homeowners
You asked, we acted. The 2-10 New Home Warranty Booklet includes important maintenance guidance for your homeowners to increase their knowledge and awareness of their responsibilities, along with access to a comprehensive digital Maintenance Guide.
New Design
The 2-10 New Home Warranty Booklet is designed to be easier to use and understand, keeping builders moving forward while 2-10 protects what’s behind them.
2-10 is dedicated to evolving with the market, changing laws, and—most importantly—your needs.
In addition to these incredible New Home Warranty Booklet updates, 2-10 offers Builder Members enhancements to support their goals.
Enhance Your Builder Membership With NewHome Care Warranty Service
2-10 Builder Members can access NewHome Care Warranty Service, which offers next-level post-closing customer support.
NewHome Care Gives You Access To
- Easy-to-Use Technology to Support Your Business Goals
- Post-Closing Assistance That Can Improve Customer Experiences
- Local Experts Who Focus on Your Needs
Offer Even More Value With a 2-10 Home Service Plan
“They don’t make ‘em like they used to” isn’t just a saying when it comes to systems and appliances. Even new can break down, and with a 2-10 Home Service Plan, you can offer your clients a solution to expensive, inconvenient breakdowns.
Differentiate yourself, add value, and minimize warranty calls with a 2-10 Home Service Plan.
Everyone’s experience is that they haven’t had a claim . . . until they’ve had one.
When something goes wrong with a home you built, it can be catastrophic and burdensome.
$75K to $125K
Average cost of a structural claim
45k
Number of homeowner callbacks we’ve taken on behalf of 2-10 HBW Builder Members in the past year
$476
Average cost of a homeowner callback, per the NAHB
Why a warranty?
Protect your profit on every home you build
Each warranty call you receive erodes your bottom line. Whether it’s a major structural defect or simply a meticulous homeowner, every call costs you money.
Promote your quality and create homeowner confidence
Warranties administered by 2-10 HBW provide third-party validation of the quality of your work, strengthen your legal position, bolster your reputation, and set expectations for your buyers.
Plan for your future by controlling what’s behind you
With every home you build, your exposure to risk increases. By law, you are responsible for the financial impact of any structural defect that occurs in the homes you build for the entire Statute of Repose for your state.
Or call New Home Sales at 877.777.1344.
A full suite of warranties and services to help you
A structural warranty offers enormous protection for a small investment.
Workmanship
Clearly defined construction standards for defects in materials and workmanship.
Distribution systems
Clearly defined construction standards for defects in the distribution of electrical, plumbing, and mechanical systems.
Structural
Insurance-backed coverage Load-bearing elements Soil movement, including settlement and heave View structural warranty details.
Download our Defining the Warranty flyer
Learn more about the coverage you get through the industry’s leading structural warranty.
How it works
1
Become a Member
Once approved, your local Risk Management Specialist will provide your builder rate
2
Enroll Homes
Protect your profit on every home you build
3
Rest Easy
Because we’ll back you up
Or call New Home Sales at 877.777.1344.
Learn why so many builders enroll their homes in the 2-10 New Home Warranty Program
More builders choose 2-10 HBW for
warranty services
As the largest and most experienced structural warranty administrator, we’ve seen more and covered more than anyone else. Our size and expertise means more resources to better serve you and your homeowners.
Protect your profits, promote your quality, and plan for the future.
Focus on what you do best: building great homes and growing your business.
How to become a 2-10 HBW Builder Member
Choose the industry leader today!
Before purchasing structural coverage for each home you build, you’ll have to become a 2-10 HBW Builder Member.
To complete an application, you’ll need a few pieces of information, including but not limited to:
- Number of homes built the past 3 years
- Average sales price
- Estimated number of homes you plan to sell/close on and enroll in the 2-10 HBW program
Once 2-10 HBW approves your application, you’ll receive your online login credentials to easily manage your warranty coverage and enroll your homes.
Engineering, soil, and state inspections may be required prior to enrolling a home. But don’t worry! We’ll work with you to make enrolling as easy as possible.
Or call New Home Sales at 877.777.1344.
We build quality from the ground up.
Focus on what you do best:
building great homes and growing your business.
Or call New Home Sales at 877-777-1344.