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Your Austin and San Antonio Home Warranty Representative

About Katelan

Katelan Ford is an Account Executive for the 2-10 Home Buyers Warranty (2-10 HBW) Resale Division, covering the Greater Austin and San Antonio areas.

Before joining 2-10 HBW, Katelan worked as a real estate partner for eight years, including time at various title and home warranty companies. Most recently, she worked for a local blood bank, raising awareness and providing her community with life-saving blood products.

Katelan believes that integrity, reliability, and offering clients the tools they need to take their businesses to the next level is the most important thing she does to help her clients.

“I follow through on my word and am an advocate for my agents,” she says. “I understand that I am a partner who makes a positive impact on their business. I work hard to make sure that I provide value that goes beyond the home warranty because I want my agents to be successful in all they do.”

Katelan loves spending time with her family—including her significant other, Tyler, and her two children—as well as baking and attending Sunday church services. She also enjoys getting to the beach any time she can. Most importantly, she finds fulfillment in helping others in her personal and professional life.

We’re thrilled to introduce you to Katelan and proud to have her on our team. She’s excited to work with you and will provide the exceptional service that agents have grown to expect from 2-10 HBW.

Meet Katelan


Get pricing, coverage details, and marketing materials

View and download your Service Agreement

Additional marketing resources

Monthly Pay Option

Monthly Pay gives your Buyers a budget-friendly way to afford quality protection.

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Simple Plan

Provides coverage for your Buyers’ HVAC, water heater, and refrigerator. Sometimes, Simple is better.

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Happy Home Lock & Hardware

Get reimbursed for protecting your home by simply replacing/rekeying your locks and hardware.

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Comprehensive HVAC protection

With 2-10 HBW’s incredible new product, you can provide the industry’s most comprehensive HVAC coverage.

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Asurion Home+

When electronics break down, you want to push pause on the world. We have something better.

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Complimentary Seller coverage

Complimentary coverage applies to the Seller’s appliances, heating, plumbing, and electrical.

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What do Katelan's agents think?

Why choose a Home Warranty Service Agreement from 2-10 HBW?

Rest easy knowing we have decades of experience and dedication to fulfilling homeowner claims, along with an extensive network of trustworthy service technicians.

40+ Years in the industry
97.5% of claims paid
6M+ homes covered