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Please confirm whether or not you are the homeowner that we have tied to this address. This will help us determine the best possible coverages and prices to protect your home.
Heating
Covered:
One system, centrally ducted gas, electric, and gravity heating systems, all types of thermostats – including learning and programmable, ductwork, modification of plenum when necessary to effect an eligible repair, interior gas lines, crane cost, filters, built-in heat lamps, corrections to code violations up to $300 per Service Agreement, permits up to $300 per Service Agreement, modifications up to $300 per Service Agreement, haul away/disposal fees, items under manufacturer’s warranty, improper installation/repair/modification.
Excluded:
Coal or wood burning equipment, steam, hydronic or hot water systems, geothermal and water source systems (available with HVAC Surplus), glycol systems, fireplaces, free-standing or portable heating units, fuel oil lines, fuel oil or propane gas storage tanks, flue venting, outside or underground piping and components for geothermal and/or water source systems, well pumps and well pump components for geothermal and/or water source systems, all components of zone controlled and energy management systems Collapsed ductwork.
Dollar Limits:
Concrete encased or concealed ductwork - $750. Gas lines - $500.
Cooling
Covered:
One system, centrally ducted refrigeration system, including heat pump, evaporative cooler and built-in electric wall unit, all types of thermostats – including learning and programmable, Ductwork, modification of plenum when necessary to effect an eligible repair, crane cost, filters, window units, refrigerant recovery and recharge, Condensing unit pads and package unit pads, Electrical cut-off switches, corrections to code violations up to $300 per Service Agreement, permits up to $300 per Service Agreement, modifications up to $300 per Service Agreement, haul away/disposal fees, items under manufacturer’s warranty, improper installation/repair/modification.
Excluded:
Water towers, geothermal and water source systems, upgrades to maintain compatibility and/or compliance with SEER or refrigerant (available with HVAC Surplus), humidifiers, chillers, pre-coolers, condensate drain lines and mini-split systems. Geothermal underground piping, well pumps (and their components). Roof jacks, filters, all components of zone controlled and energy management systems, UV filters. Free standing units and any type of gas units. Collapsed ductwork.
Dollar Limits:
Concrete encased or concealed ductwork - $750. Refrigerant lines - $500.
Appliances
Covered:
Refrigerator including ice maker, ice crusher, beverage dispenser, handles, hinges, water supply lines and respective equipment. Dishwasher including handles, hinges, racks, baskets, rollers, tub and interior lining, springs, latch assemblies and soap dispensers. Range/oven/cooktop/hood including handles, hinges, clocks, rotisseries, racks, knobs and dials, interior lining, glass/ ceramic cooktops, self cleaning mechanisms and latch assemblies. Washer and dryer including hinges, glass, handles and racks. Built-in microwave including handles, hinges, interior lining, clocks and shelves, turntable platforms and rollers. Trash compactor including handles, hinges, lock and key assemblies and removable buckets. Garbage disposal. Exhaust fan. Modifications up to $300 per Service Agreement, permits up to $300 per Service Agreement, haul away/ disposal fees, items under manufacturer’s warranty.
Excluded:
Appliances not located in the primary kitchen with the exception of the washer and dryer, unless additional refrigerator option(s) are purchased. Meat probe assemblies, outdoor glass, sensi-heat burners will only be replaced with standard burners for range, oven, cooktop. Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras. Racks, shelves, interior thermal shells, food spoilage and freezers which are not an integral part of the kitchen refrigerator. Door glass, portable or counter top units, trim kits, hinges, meat probe assemblies, rotisseries for built-in microwave. Plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges, lint screen and damage to clothing for washer and dryer. Duplicate appliances.
Dollar Limits:
Built-in or sealed refrigeration units - $2,500.
Refrigerator (w/Ice Maker)
Covered:
Ice maker, ice crusher, beverage dispenser, compressor, compressor fan, condenser coils, defrost heater, defrost timer, door gasket, door switch, drain pan, evaporator coils, evaporator fan, temperature controls, handles, hinges, water supply lines and respective equipment.
Excluded:
Doors, hinges, glides, racks, shelves, interior thermal shells, insulation/interior liner/door liner, food spoilage and freezers which are not an integral part of the kitchen refrigerator. Multimedia center including technology convenience items like LCD screens, Wi-Fi and cameras.
Dollar Limits:
Built-in or sealed refrigeration units - $2,500.
Dishwasher
Covered:
Control board, heating element, motor/pump assembly, spray arm, water supply valve, handles, hinges, racks, baffles, baskets, rollers, tub and interior lining, springs, drain pump, pump kit, latch assemblies and soap dispensers.
Excluded:
Dishwashers that are not located in the primary kitchen.
Dollar Limits:
No unit dollar limits applicable, however subject to aggregate Service Agreement maximum.
Stove/Oven/Range
Covered:
Bake element, broil element, burners, control board, igniter, oven senor, thermostat, handles, hinges, clocks, rotisseries, racks, knobs, and dials, interior lining, glass/ceramic cooktops, surface control switch, self-cleaning mechanisms and latch assemblies.
Excluded:
Meat probe assemblies, outdoor glass, sensi-heat burners will only be replaced with standard burners for range, oven and cooktop.
Dollar Limits:
No unit dollar limits applicable, however subject to aggregate Service Agreement maximum.
Washer and Dryer
Covered:
Washer: Agitator, controls and monitors, drain hose, drum, lid switch, motor, motor pulley, off balance switch, spin assembly, spin pulley, transmission, tub, water filter, water hose, water inlet valves, water level control assembly, water pump, water supply hose, belt, door/lid, washer box/faucets, water valve.
Dryer: Blower, controls and monitors, door gasket, door latch, door switch, drive belt, drum, drum roller, drum seal, heating element, motor, pulley.
Excluded:
Washer: Power supply, plastic mini-tub, soap dispensers, filter screens, knobs, dials, hinges and damage to clothing.
Dryer: Power supply, filter screens, knobs, dials, hinges, lint screen and damage to clothing.
Dollar Limits:
No unit dollar limits applicable, however subject to aggregate Service Agreement maximum.
Built-In Microwave
Covered:
Capacitor, clock, control board, cooling fan motor, diode, door assembly/glass, fuse, interior lining, magnetron, microwave emitter antenna, platforms, rollers, shelves, touch pad, transformer, turn table, wave guide and wave stirrer.
Excluded:
Door glass, portable or counter top units, trim kits, hinges, meat probe assemblies, rotisseries. Countertop or non-built-in microwaves.
Dollar Limits:
No unit dollar limits applicable, however subject to aggregate Service Agreement maximum.
Trash Compactor
Covered:
Drawer slide, drive gear, motor, on/off lock switch, power screw, ram assembly, release, safety switch, trash drawer, lock and key assemblies and removable buckets.
Excluded:
Trash compactors that are not located in the primary kitchen.
Dollar Limits:
No unit dollar limits applicable, however subject to aggregate Service Agreement maximum.
Garbage Disposal
Covered:
Clamping ring, dishwasher connector, drain chamber, fly wheels, impellers, knockout, motor, reset button, shredder housing, shredder ring, upper hopper chamber, waste line connector.
Excluded:
Power cord and garbage disposals that are not located in the primary kitchen.
Dollar Limits:
No unit dollar limits applicable, however subject to aggregate Service Agreement maximum.
Plumbing
Covered:
Water, drain, waste or vent pipe leaks or breaks, including polybutylene, gas and electric water heaters including tankless, power and direct vent units, water heater interior gas lines, toilet tank, bowl, tank assembly parts, flange and wax ring seals, built-in bathtub whirlpool motor and pump assemblies, drain line stoppages that can be cleared with a standard sewer cable, primary, permanently installed sump pumps used for ground water, pressure regulators, valves: shower, tub, diverter, risers, angle stops and gate valves, interior hose bibbs, exterior hose bibbs, Faucets and faucet handles, including shower heads, arms and tub spouts, corrections to code violations up to $300 per Service Agreement, permits up to $300 per Service Agreement, modifications up to $300 per Service Agreement, haul away/disposal fees, items under manufacturer’s warranty.
Excluded:
Filters, sewage ejector pumps, hydro-jetting, sewer grinders, backflow preventers, drain line stoppages due to roots, performing diagnosis with camera, fixtures, water meters, shower enclosures, shower-base pans, strainers, caulking, grouting, lawn sprinkler systems, tile fields, leach beds, lift stations, any loss arising out of a condition of mineral or chemical deposits (except water heaters), water residue or insufficient capacity loss arising from porcelain chipping, cracking, dents or other externally caused physical damages. Water heaters: oil hot water tanks or oil storage tanks, flue venting, insufficient capacity and solar equipment.
Dollar Limits:
Concealed and/or concrete encased water, gas, drain, waste, vent piping, leaks and breaks in the plumbing system - $750. Polybutylene piping and PEX Manifold plumbing system - $1,000. Faucet and faucet handle repair and/or replacement of faucets and facet handles, shower heads or tub spouts for kitchens and baths - $150 per faucet. Toilet replacement, only in the event of sediment/calcium build up - cost to repair and/or replace each toilet is limited to $500.
Gas/Electric Water Heater
Covered:
Gas and electric water heaters including tankless, power and direct vent units, water heater interior gas lines. Anode rod, burner, cold water valve, control valve, dip tube, drain valve, electric supply and gas valve when it is the primary system failure, heating elements, hot water outlet, overflow pipe, pressure release valve, temperature valve, thermocouple, upper and lower thermostats, water heater tank, tank leaks and loss arising as a result of sediment.
Excluded:
Drain vent hood, oil hot water tanks or oil storage tanks, flue venting, insufficient capacity and solar equipment.
Dollar Limits:
No unit dollar limits applicable, however subject to aggregate Service Agreement maximum.
Electrical
Covered:
Electrical wiring, switches, outlets and panels, central vacuum, doorbell system, burglar and fire alarm systems, telephone wiring, attic, ceiling and exhaust fans, garage door opener – all parts and components for up to three units, garage door hinges, springs, remote sending units, permanently installed lighting fixtures, Built-in heat lamps, corrections to code violations up to $300 per Service Agreement, permits up to $300 per Service Agreement, modifications up to $300 per Service Agreement, haul away/disposal fees, items under manufacturer’s warranty.
Excluded:
Whole house fans, data wiring, meter boxes, wiring outside the home/garage. Electronic or computerized energy management systems, lighting fixtures that are not hard-wired or appliance management systems. Central vacuum system ductwork and accessories, any wiring or other electrical items located outside the perimeter of the principal dwelling and attached garage, or any loss due to water seepage along service cable. Belts, shutters and filters for attic, ceiling and exhaust fans. Garage doors, garage door track/rail assembly, rollers or physical damage. Doorbells that are part of intercom systems.
Dollar Limits:
Concealed and/or concrete encased wiring - $750.
Privacy Policy
1. Introduction
Home Buyers Warranty Corporation and its affiliates listed below (referred to herein collectively as “2-10 HBW”, “we” or “our”) provide information regarding our warranty products and related services through this web site at www.2-10.com and all related web pages (collectively the “Site”).
Arias Holdings, LLC
HBW Holdings, Inc.
Arias Acquisitions, Inc.
HBW Services, LLC
Home Buyers Warranty Corporation III
HBW Warranty Administration, LLC
Home Buyers Resale Warranty Corporation
Home Buyers Warranty Corporation VI
2-10 HBW Warranty of California, Inc.
2-10 Home Buyers Warranty of Oklahoma, Inc.
2-10 Home Buyers Warranty of Virginia, Inc.
2-10 Holdco, Inc.
HBW Insurance Services, Inc.
Red Rocks Builders, Inc.
New Home Warranty Insurance Company, A Risk Retention Group
HBW Insurance Services, LLC
HBW Insurance Services of Texas, Inc.
BridgeWorks Commercial Management, LLC
We respect your privacy and are committed to implementing commercially reasonable measures to protect the privacy of our users and customers. To demonstrate our concern regarding the protection of your privacy, we have created this website privacy policy (“Privacy Policy”) that addresses information collected through this Site. This Privacy Policy, together with our Terms of Use and any other documents referred to in the Terms of Use describe the personal information that we collect from you, or that you provide on this Site, and how that information may be used or disclosed by us. This Privacy Policy does not apply to information we collect through any other means, or to information collected through any third-party website that may link to or be accessible from our Site. We have a separate Privacy and Data Security Policy for information we receive from you through means other than this Site.
We provide the Site for informational purposes regarding our services and there is not a guarantee that products or service may be available in your area. You may request additional product information through our Site by submitting a request by email to email@2-10.com.
Please read the following carefully to understand our policies and practices regarding your non-public, personally identifiable information and how we will treat it. By using or accessing our Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time and your continued use of the Site is deemed to be acceptance of such changes, so please check the Privacy Policy periodically for updates.
2. Children Under the Age of Thirteen
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, please do not register on this Site, make any purchases through the Site or send any information about yourself to us, including your name, address, telephone number or email address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will immediately delete that information. If you believe that we might have any information from or about a child under 13, please contact our Privacy Officer by email at privacyofficer@2-10.com.
3. Information We Gather About You
We collect several types of information from and about users of our Site, including, but not limited to:
Information you provide to us on applications, warranty contracts or other forms, which may include non-public, personally identifiable information such as your name, address, telephone number, email address and credit card number if you pay for a warranty or any of our services through this Site.
Information we collect as you navigate through the Site, including usage details, IP addresses, cookies, web beacons and other technologies.
A. Information You Provide to Us
We may collect and use the following information that you provide to us:
Information that you provide by filling in forms on our Site. This includes non-public, personally identifiable information provided at the time of submitting applications for warranty coverage, renewals, new home warranty enrollments, filing claims, or payments associated with any of these activities. We may also ask you for information when you report a problem with our Site or request information about our products and services.
Details of transactions you carry out through our Site including your credit card information required to complete the transaction.
Records and copies of your correspondence (including home addresses, email addresses and telephone numbers).
B. Usage Details, IP Addresses, Cookies, Web Beacons and Other Technologies
Usage Details and IP Addresses. As you navigate through the Site, we may also collect details of your visits to the Site, including but not limited to traffic data, location data, logs, and other communication data, and the resources that you access, as well as information about your computer and Internet connection, including your IP address, operating system and browser type, for system administration and to gather aggregate data for our advertisers and for our statistical records. This is statistical data about our users’ equipment, browsing actions and patterns, and does not identify any individual.
We may also use “cookies” to store your preferences in order to make your use of our Site more productive. Cookies are small files created by websites, including our Site, that reside on your computer’s hard drive and that store information about your use of a particular web site. Use of cookies helps us to improve our Site and to deliver more personal service by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Site according to your individual needs.
- Speed up your searches.
- Recognize you when you return to our Site.
We may also gather other information about your usage of any portion of the Site, and may utilize web beacons, which are electronic images that permit the Company to count users visiting the individual pages in the Site, and for other related Site statistics such as recording the popularity of certain Site content and verifying system and server integrity. Web beacons are used for aggregated statistical data only and not used to access your non-public, personally identifiable information.
We have implemented certain third party technologies, including Google Remarketing, Analytics and Display Advertising features to collect data about visitors to our Site in order to, among other things, deliver advertising content in a manner that is specifically directed toward the interests expressed by the visitors while on our website. Visitors can opt-out of receiving interest-based advertising via the following link: Google Ad Settings. We do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.
4. Disclosure and Use of Information
We may use information we collect about you or that you provide to us in the following ways:
- To present our Site and its contents in a suitable and effective manner for you and for your computer.
- To provide you with information, products or services that you request from us.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- To notify you about any additions, upgrades or changes in our services
- We may disclose nonpublic, personally identifiable information that you provide via this Site to our subsidiaries and affiliates.
We may also share your nonpublic, personally identifiable information with non-affiliated third-party contractors and service providers as necessary to process and settle claims, issue or renew and process home service contracts, issue and process builders’ new home warranties, and to fulfill other related service or warranty obligations.
We may also disclose your personal information to third parties to comply with a court order or other legal obligation, enforce or apply our Terms of Use, or to protect the rights, property or safety of 2-10 HBW, our customers, or others.
We do not sell, rent or otherwise disclose mailing lists or other information obtained through our Site to any non-affiliated companies for their marketing purposes. In order to have accurate records of whom we received direct communications from or whom we sent communications to, we may indefinitely store the information you provide us through the Site.
You may opt-out of our marketing communications to you by: (1) following the unsubscribe instructions provided in such communications, (2) by sending an email request to be added to our do not contact list to privacyofficer@2-10.com, or (3) by sending a written request, with a clear heading, to 2-10 Home Buyers Warranty, Attn: Legal Department, 13900 East Harvard Avenue, Aurora, Colorado 80014.
5. Security of Nonpublic, Personally Identifiable Information
The security and protection of your nonpublic, personally identifiable information is very important to us, and we take appropriate precautions to protect the data and information under our control from unauthorized access, misuse, accidental loss, or alteration. All of the information you provide to us is stored on our secure servers behind firewalls and all payment transactions are encrypted. We have security measures in place to restrict access to your information to appropriate employees and contractors.
In addition, we employ other measures to help protect your information, including compliance with the Payment Card Industry Data Security Standards (“PCI DSS”). Regular quarterly audits of the information technology infrastructure, data security and Internet security procedures will be performed in conjunction with PCI DSS standards testing to ensure that PCI DSS compliance is maintained. The PCI DSS and supporting documents represent a common set of industry tools and measurements to help ensure the safe handling of sensitive information. The PCI DSS standard provides an actionable framework for developing a robust account data security process which includes prevention, detection and reaction to security incidents.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your nonpublic, personally identifiable information, we cannot guarantee complete security of your nonpublic, personally identifiable information transmitted to our Site. Any transmission of such information is at your own risk.
6. Third Party Web Sites
Our Site may provide links to other web sites that are not maintained or controlled by us. We are not responsible for the privacy practices or the content of other web sites, and we encourage you to review the privacy policies of any third party web sites you visit through any links on our Site.
7. Accuracy of Your Non-Public, Personally Identifiable Information
We strive to maintain the accuracy of your information. In order to help us maintain accuracy, you have the right to reasonably access your information. If you believe any of your information in our possession is inaccurate, you may request that we amend or delete the information that you believe to be erroneous. If we concur with your conclusion, we will amend or delete the information in question. Please write to our Privacy Officer at the address listed below to request correction or deletion of inaccurate information, or to ask any other questions about this Privacy Policy.
2-10 Home Buyers Warranty
Attn: Legal Department
13900 East Harvard Avenue
Aurora, Colorado 80014
E-mail: privacyofficer@2-10.com
Disclaimer
All quoted monthly prices include a 9.5% processing fee, but do not include any applicable sales tax.
30% savings are compared to purchasing both other plans separately.
Logos and ratings data are the property of the Better Business Bureau, Avid Ratings and National Home Service Contract Association, as applicable.
Our Home Warranty Plans are limited home systems and appliances service agreements. To keep the service agreements reasonably priced and fair, we have certain procedures and specific limitations on coverage. There is a 30-day waiting period after you order a Home Warranty Plan prior to your coverage taking effect. We will not provide service under our service agreements for any system or appliance that is not in good and safe working condition on the date your coverage takes effect. We provide coverage only for those systems and/or appliances that are located within or attached to the perimeter of the main foundation of the home identified on the service agreement, and only to the extent necessary to restore the particular system’s or appliance’s primary purpose. To be eligible for service, your home must be a non-mobile habitable residential structure less than 10,000 sq. ft. in an area that is not used for commercial purposes. Each service agreement has a total maximum coverage amount of $25,000, regardless of the options or coverages selected. You can find additional details regarding the scope of coverage in general and service agreement options here.
All data current as of September 2018.
Home Warranty Service Agreements:
2-10 Home Buyers Warranty
Home Buyers Resale Warranty Corporation
Home Buyers Warranty Corporation VI
AL, NV, NY, UT, OR and WA: Home Buyers Resale Warranty Corporation
(OR License #: 202003)
CA: 2-10 HBW Warranty of California, Inc.
VA: 2-10 Home Buyers Warranty of Virginia, Inc.
30-Day Waiting Period
This Agreement starts 30 days after the order date (the "Effective Date") and ends 12 months later.
Service Fees
A service fee (as specified in your home warranty service agreement) is due when the service contractor arrives at the home.
Major Appliances
Rest assured that the key items you rely on for a happy kitchen and laundry room are fully protected. Whether it is ice cream in the freezer for a birthday, a turkey in the oven for Thanksgiving or your lucky socks in the washer for tomorrow’s event – this warranty plan will ensure everything keeps working should an unexpected breakdown occur. We even cover the racks, rollers, shelves, handles, hinges, knobs, bulbs, springs and latches you depend on for everyday appliance use!
HVAC + Water Heater
Take ease in knowing your heating and cooling systems are covered with this comprehensive warranty plan. Keep your family warm on a winter night or cool during a hot summer day with this plan’s great HVAC protection. Plus, take the sting out of taking a cold shower since your water heater is also included! By the way, HVAC stands for heating ventilation and air conditioning.
Everything Together
Go all-in for complete and total coverage for your entire home. From heating and cooling, to plumbing, electrical and appliances – this has everything under one roof. Everything Together is the industry’s most robust home warranty plan for your entire home, and makes the experience of homeownership more enjoyable!
Your Property Currently Has Active Coverage
Great news! We searched our system and found active coverage currently protecting your property.
Please call us at 866.795.9756 and we would be happy to transfer this coverage into your name. By doing so, 2-10 Home Buyers Warranty may provide you with the same level of service that has made us an industry leader in the home warranty business.
Your Coverage Is Eligible For Renewal
Great news! We searched our system and found coverage currently or previously protecting your property.
For the quickest pricing and renewal options, register or log-in to our Homeowner Portal. Or call us at 866.795.9756 and we would be happy to renew your coverage today. By doing so, 2-10 Home Buyers Warranty may provide you with the same level of service that has made us an industry leader in the home warranty business.
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