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Troubleshooting Breakdowns

Troubleshooting Appliance Breakdowns

Use these recommendations, along with your manufacturer’s instruction manual, to perform maintenance and try to get it running right away!

If these tips don’t help and you have an active 2-10 Home Service Plan, we can help! Just log in to your Homeowner Portal account, check your service contract, and file a claim if you have refrigerator coverage!

Microwave Breakdowns

Possible Cause
Possible Solution
No power to the unit
Make sure the unit is plugged in. Check and reset the breaker s properly closed and latched
Possible Cause
Possible Solution
The clock is not set
Reset the clock
A programming sequence was entered improperly
Press “Clear” on the touchpad and re-program
Possible Cause
Possible Solution
There is metal or metallic trim on an item in the unit
Remove metal or metal-trimmed items from inside the unit
The unit was turned on with nothing in the unit
Make sure you always have an item in the unit when you turn it on