What Is a Home Warranty?

What Is a Home Warranty?

A home warranty (or Home Warranty Service Agreement as we call it) is a powerful budget-protecting tool for homeowners. Learn more about why a Home Warranty Service Agreement is a smart investment below.

Why a Home Warranty Service Agreement is important

A Home Warranty Service Agreement is an annual service contract that can provide coverage for things that homeowners insurance doesn’t.

For example, if your furnace or A/C were to break down from routine use, homeowners insurance wouldn’t cover it. Without a Home Warranty Service Agreement, you could be on the hook for the costs.

Average costs to address breakdowns

Ave. repair cost^ Ave. replacement cost† With 2-10 HBW, as low as*
Furnace $425 $3,755 $85
A/C unit $425 $3,315 $85
Water heater $435 $1,665 $85
Refrigerator $340 $1,370 $85

^Based on estimated average retail cost of replacement and observed claims experiences of 2-10 HBW customers, 2019. Costs in your area may vary.

National averages based on data collected in November 2021. Costs in your area may vary.

*Service Fee per approved claim. See Service Agreement for all coverage details, limitations, and exclusions.

With a Home Warranty Service Agreement, you could lower those costs to a smaller, more manageable Service Fee.

A Service Fee is a small, out-of-pocket expense you pay to your Service Contractor to diagnose the issue upon arrival.

How does a Home Warranty Service Agreement work?

Here’s a quick, five-step rundown of how a Home Warranty Service Agreement works.

1. Purchase coverage/set up account

2-10 Home Buyers Warranty (2-10 HBW) offers several plans. After purchase, you create an account. Your account lets you review coverage and update info, among other things

2. Request Service online when needed

When a Covered Item breaks down, you can request Service right from your account.

3. 2-10 HBW assigns contractor

We assign a contractor, and they work with you to set an appointment to diagnose the Failure.

4. 2-10 HBW reviews your coverage

We review the diagnosis, determine your coverage eligibility, and authorize a repair or replacement.

5. Enjoy home ownership

You get back to living.

Additional perks and benefits

On top of quality coverage, 2-10 HBW offers additional perks and benefits.

For instance, you can get big discounts on GE and Whirlpool brand appliances through 2-10 HBW’s Appliance Discount Program.

Another great perk is the Appliance Replacement Offer. If a covered appliance breaks down and is eligible for replacement, you have two options:

  1. Pay a Service Fee and have it replaced
  2. Use the Appliance Replacement Offer

The Appliance Replacement Offer lets you buy and install a new appliance on your own. Then, you can request reimbursement of up to $150 on your new appliance. Combined with the Appliance Discount Program, you get a real one-two punch toward savings.

Purchase your coverage today

Home ownership is expensive as it is. Don’t let breakdowns bust your budget. Purchase a Home Warranty Service Agreement from 2-10 HBW and let us bear the financial burden of breakdowns.
2-10 HBW offers the most comprehensive Home Warranty Service Agreements for homeowners. Let us help you protect your home.

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Related content

What Are the Main Products 2-10 Offers?

Home Warranties: What They Do and How They Help You

Why Do Home Warranty Companies Have Coverage Limits?


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