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Real estate pros FAQs

General Information

Seller coverage helps differentiate you as a listing agent by providing budget protection for your Sellers during the listing period. It also protects your transactions, reducing closing delays and post-closing risks for all parties, while helping your listings sell faster and for more money. Seller coverage is complimentary, where allowed by law. Simply present the Service Agreement for consideration to all parties in the transaction. For more information on why a home warranty is important for the buyer, seller, and even the real estate agent, go to our Real Estate Warranty page.

7 out of 10 homes will experience a system or appliance failure within one year. A systems and appliances home warranty is one of the best forms of budget protection you can offer your Buyers to protect them, and their largest investment, from unexpected breakdowns. For more information on why a home warranty is important for the buyer, seller, and even the real estate agent, go to our Real Estate Warranty page.

If you're interested in protecting your seller or buyer with a home warranty, visit Agent Portal to enroll the property or call Agent Services at 800.795.9595.

We offer fully transferable warranties. If the original home buyer sells their home before the 1, 2 or 10-year coverage is complete, this protection can be transferred to the new homeowner.

The home builder has to add a structural warranty on the home, and can do so by becoming a 2-10 HBW builder member and enrolling the home with structural coverage. Real estate agents can refer the builders by filling out this form.

You may easily refer a builder by filling out this form.

Buyer coverage begins at the close of sale and continues for one year from that date. Seller coverage, where allowed by law, is for the listing period and begins immediately upon notification of enrollment.

The home warranty may be paid for by the agent, seller or buyer, and is typically paid with funds collected at closing.