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Frequently Asked Questions

Help Homeowners / FAQs / Service Request Information / What do I do if I have not heard from the Service Contractor?

Service Request Information

What do I do if I have not heard from the Service Contractor?

Upon receipt of the service request, 2-10 Home Buyers Warranty will initiate contact with a Service Contractor within 4 business hours, or 48 hours on weekends and holidays. If 2-10 Home Buyers Warranty has your email address, you will receive an email confirmation of the service request, which includes the contact information for the Service Contractor. You are welcome to call the Service Contractor directly.