A home warranty is one of the best ways to protect your home (and your budget) from the stress of unexpected, covered breakdowns. But many homeowners don’t realize how simple the home warranty claim process actually is.
This quick guide walks you through how to use your 2-10 Home Buyers Warranty (2-10) coverage—and how it can save money on covered repairs.
How to Use a Home Warranty in 4 Steps
Step 1: Understand What Your Home Warranty Covers
Your 2-10 home warranty can help you reduce the costs to address covered breakdowns to important systems and appliances, like the following:
Covered Systems:
Covered Appliances:
Before submitting a request, it’s important to review your Plan Agreement to confirm coverage, especially if you’ve selected optional add-ons. To learn even more, read these helpful Home Warranty resources:
Step 2: Request Service
Once you confirm that your issue is covered, you can submit a home warranty claim in two easy ways:
- Online: Log into the 2-10 Homeowner Portal and select the system or appliance that’s giving you trouble.
- Phone: Call 720.531.6717 to start the claim process.
When filing online, you’ll enter the brand, model number, and a brief description of the issue. 2-10 will match you with a repair Pro in your area, and you’ll receive updates as your request progresses. You can even check the claim status at any time by logging into your account.
Step 3: Consider the Appliance Replacement Offer Program
If your appliance can’t be repaired—or you’d rather upgrade—you can opt into the Appliance Replacement Offer Program instead. With this program, you’ll receive:
- A check of up to $150 (instead of repair service)
- The option to shop for a new appliance from any retailer
- Savings from waived service fees
- Access to exclusive member discounts on major appliances
This program is ideal for aging appliances that are better off replaced than repaired.
2-10 HBW offers comprehensive systems and appliances home warranties to help protect your clients from unexpected repair and replacement costs. Contact us to learn more.
Bonus Tip: Explore the Homeowner Portal
Once you’re registered, the Homeowner Portal isn’t just for claims. You can:
- View your complete coverage details
- Manage your property information
- Add optional coverage within 30 days of enrollment
- Get access to special discount programs for appliances and home products
Step 4: Sit Back, Relax, and Enjoy Your Home
The home warranty claim process is designed to be quick and stress-free. From broken water heaters to stubborn dishwashers, 2-10’s home warranty guide ensures you’re never alone when something breaks.
Know How to Use A Home Warranty With Confidence
With a home warranty, you’ll have fewer surprise expenses and more peace of mind—so you can get back to enjoying the place you love.
Need to file a claim or review your plan? Visit 2-10.com to get started or log into the Homeowner Portal now.
