Water Heater Home Warranty Coverage

Water Heater Home Warranty Coverage

Hot showers are like a little vacation, but water heater breakdowns can put those plans on ice. Thankfully, a home warranty plan from 2-10 Home Buyers Warranty (2-10 HBW) can protect you and your budget against water heater breakdowns, letting you enjoy the moments that make home ownership so great.

Why purchase a home warranty plan for your water heater?

When your water heater breaks down, it stops normal life in its tracks. Cold showers and empty wallets don’t need to be part of your life as a homeowner.

A home warranty plan from 2-10 HBW can turn cold showers hot and let you spend you money how you want, not how you must.

With a home warranty from 2-10 HBW, you get access to our Contractor Network. We do all the vetting work so you don’t have to. That saves you a ton of time and frustration looking for a trustworthy service provider.

You can also reduce your out-of-pocket costs to a small Service Fee, giving you more control over your budget.

Whether you have a gas water heater, electric water heater, or tankless water heater, a home warranty from 2-10 HBW can protect it.

What could you pay for a water heater breakdown without a home warranty?

Water Heater Home Warranty Coverage

Water heater

Repair cost

$435

Replacement cost

$1,790

Repair and replacement costs based on 2-10 Home Buyers Warranty internal claims data and market data from our purchasing department.


Which parts of my water heater does a home warranty commonly cover?

Covered water heater components*
Gas and electric water heaters, including tankless, power, and direct-vent units; water heater interior gas lines; anode rod; burner; cold-water valve; control valve; dip tube; drain valve; electric supply and gas valve when it is the primary system failure; heating elements; hot-water outlet; overflow pipe; pressure-release valve; temperature valve; thermocouple; upper and lower thermostats; water heater tank; tank leaks and loss arising as a result of sediment.

Excluded water heater components*
Drain vent hood, oil hot water tanks or oil storage tanks, flue venting, insufficient capacity, and solar equipment.

*Coverage and excluded components listed are shown as example coverage. Purchasing additional options may remove some exclusions. Refer to your Home Warranty Service Agreement for specific coverage details, exclusions, and dollar limits.


What’s wrong with my water heater?

Helpful hints and solutions for troubleshooting common water heater breakdowns.

To get the most out of your home warranty plan (and to save your Service Fee for the toughest-to-solve breakdowns), you’ll want to do routine maintenance!

Below, we've included some troubleshooting tips for when your water heater breaks down. Use these recommendations, along with your water heater's instruction manual, to perform maintenance and try to get it running right away!

If these tips don't help and you have active coverage with 2-10 HBW, we can help! Just log in to your Homeowner Portal account at 2-10.com/homeowner, check your service contract, and file a claim if you have water heater coverage!

Electric water heater

THERE'S NO HOT WATER
Possible Cause
Possible Solution
No power to the water heater
Be sure the unit is plugged in, and then check and reset the circuit breaker
Defective or failed thermostats 
Test and replace thermostats
Defective or failed heating elements
Test and replace heating elements 
Sediment buildup in the tank
Drain and flush the tank (annually)
THERE ISN'T ENOUGH HOT WATER
Possible Cause
Possible Solution
The tank is too small
Install a larger capacity tank
Defective or failed heating elements  
Test and replace heating elements 
Thermostats are defective or require adjustment 
Test and replace or adjust thermostats
Insufficient insulation around thermostats  
Pack insulation around thermostats
Hot water faucets are leaking  
Repair leaking faucets
THE WATER IS TOO HOT
Possible Cause
Possible Solution
The thermostat is set too high
Turn down the thermostat
The heating elements are defective 
Test and replace heating elements
Thermostats are defective
Test and replace the thermostats
THE WATER HEATER IS LEAKING
Possible Cause
Possible Solution
The seal on the heating element is defective
Check and replace the seal
The safety valve is defective 
Check and replace the safety valve
The tank has a cracked liner or has rusted through
Replace the water heater 
A plumbing line or connection has failed
Call a qualified plumber

Gas Water Heater

THERE'S NO HOT WATER
Possible Cause
Possible Solution
The pilot light is out
Follow manufacturer’s instructions to relight the pilot light
The pilot light will not stay on
Make sure the gas valves are on, and the thermocouple is near the pilot flame and connected to the gas control 
The burner assembly is clogged
Replace the thermocouple
Defective thermocouple
Call a qualified service provider
No gas is reaching the burner
Call a qualified service provider
THERE ISN'T ENOUGH HOT WATER
Possible Cause
Possible Solution
Thermostats are defective or require adjustment
Test and replace or adjust thermostats
The tank is too small 
Install a larger capacity tank 
The burner is clogged
Call a qualified service provider
Hot water faucets are leaking
Repair leaking faucets
Hot water pipes are not insulated 
Insulate hot water pipes
THE WATER IS TOO HOT
Possible Cause
Possible Solution
The thermostat is set too high
Turn down the thermostat
Thermostats are defective
Test and replace thermostats 
The exhaust may be blocked 
Check the exhaust vent and clear it of any obstruction

How can I make my water heater last longer?

Keeping up on maintenance helps increase the life span of your water heater.
 How can I make my Water Heater last longer?

The average tank water
heater lasts 11 years*

Water heater maintenance tips

  • Check the water heater for signs of leaking or corrosion.
  • Inspect the bottom of your water heater drain pan or floor for signs of rust or water staining.
  • Drain and flush your water heater at least once a year. Here’s a guide for draining your water heater.
  • Remove the heating elements from your electric water heater and soak in vinegar to remove any corrosion or sediment buildup, or call a qualified plumber.

*Average life span data from National Association of Home Builders/Bank of America Home Equity, Study of Life Expectancy of Home Components.

Protect your water heater with a home warranty today!

Protect your water heater with a home warranty today!

If you’re ready to protect your home without breaking the bank, purchasing a home warranty from 2-10 HBW with water heater coverage is easy! Simply click the button below and fill out the form to receive your free, no-obligation quote.

Why choose a home warranty plan from 2-10 HBW?

Homeowners

41 years of the industry

Real Estate Pros

We've covered over
6 million homes

Builders

Over $430 million in claims paid