Stand-Alone Freezer Home Warranty Coverage

Stand-alone Freezer Home Warranty Coverage

How do you stay cool when your freezer fails? Just add stand-alone freezer coverage to your home warranty plan from 2-10 Home Buyers Warranty (2-10 HBW)! And when the unexpected happens, give us a call—we’re here to help.

Stand-Alone Freezer Warranty Coverage

Why purchase a home warranty plan option for a stand-alone freezer?

Your stand-alone freezer keeps your essentials cold and frees up space in your fridge. But when it breaks down, it can spoil your food and your day!

With the stand-alone freezer option, you can stay cool under pressure, even when your freezer doesn’t!

When does my stand-alone freezer home warranty coverage apply?

Covered stand-alone freezer components*
Anything that affects the cooling operation of the compressor, thermostat, condenser coil, evaporator, and defrost system for one (1) unit.

Excluded stand-alone freezer components*
Refrigerators with more than one compressor; wet bar refrigerators over 16 cubic feet; built-in wine coolers over 30-bottle capacity; multimedia center, including technology convenience items like LCD screens, Wi-Fi, clocks, and cameras; racks; hinges; shelves; doors; glides; slides; glass interior thermal shells and food spoilage. All Components of each aforementioned Item and/or system.

*Stand-alone freezer coverage is available as an additional purchased option. Coverage and excluded components listed are shown as example coverage. Refer to your Home Warranty Service Agreement for specific coverage details, exclusions, and dollar limits.

What’s wrong with my stand-alone freezer?

Helpful tips and solutions for common causes of stand-alone freezer breakdowns:

To get the most out of your home warranty plan (and to save your Service Fee for the toughest-to-solve breakdowns), you’ll want to do routine maintenance!

We’ve included some troubleshooting tips for when your stand-alone freezer breaks down. Use these recommendations to perform maintenance.

If these tips don’t help and you have active coverage with 2-10 HBW, we can help! Just log in to your Homeowner Portal account at 2-10.com/homeowner, check your service contract, and file a claim if you have stand-alone freezer coverage!

No power to the freezer
Possible Cause
Possible Solution
Unit isn’t plugged in
Plug in unit
Blown fuse
Check fuse box/circuit breaker
Freezer makes funny noises
Possible Cause
Possible Solution
The unit may not be level
Level the unit 
The drain pan is rattling 
Make sure the pan is not touching the sides or the compressor
The fan blades are hitting something 
Make sure the fan blades are not bent or obstructed
Freezer is not cooling properly
Possible Cause
Possible Solution
The condenser coils are dirty
Clean the coils with a vacuum
The condenser fan is malfunctioning
Check the fan and repair or replace as necessary
The thermostat is not set properly
Adjust the thermostat as necessary
The door gasket is defective
Replace the door gasket to eliminate cold air from escaping
The room temperature is very hot
The unit may be operating properly, try to cool the room
Heavy frost accumulation
Defrost the unit more frequently
Freezer ices up and will not defrost
Possible Cause
Possible Solution
The drains are clogged 
Clear the drains 
The door gasket leaks or is damaged 
Replace the door gasket 
The drain hose is damaged or cracked
Replace the drain hose
Freezer leaks water
Possible Cause
Possible Solution
The drain line is clogged or the drain pan is full
Clear the drain line and empty the drain pan
Freezer has a bad odor
Possible Cause
Possible Solution
The drain pan is dirty 
Clean and sanitize the drain pan
There is spoiled food in the unit
Remove any spoiled food. Keep an open container of baking soda in the unit until the odor is gone


How can I make my stand-alone freezer last longer?

Helpful hints and solutions for troubleshooting common stand-alone freezer breakdowns.
How can I make my stand-alone freezer last longer?

The average stand-alone freezer lasts 11 years*

Stand-alone freezer maintenance tips

  • Use a vacuum cleaner to clean the condenser coils at least once a year.
  • Clean and dust the sides and top of your freezer regularly.
  • Check and clean the interior shelves, lining, and door gasket every three months.
  • Keep the inside of the freezer smelling clean by keeping a cup of baking soda in the freezer at all times.

*Average life span data from National Association of Home Builders/Bank of America Home Equity, Study of Life Expectancy of Home Components.

Protect your stand-alone freezer with a home warranty today!

Protect your stand-alone freezer without breaking the bank

It’s easy! Just click or tap the button below to start your free, no-obligation home warranty quote.

Why choose a home warranty plan from 2-10 HBW?


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